Next Level Innovates to Tackle Rising Healthcare Costs in Texas

Texas Company Next Level Averts Healthcare Costs Crisis with Innovative Direct Primary Care Program

Next Level, a healthcare provider based in Texas, has successfully created a direct primary care program to combat rising healthcare costs, resulting in substantial savings for its employers and employees. The company’s innovative approach has led to a reported total saving of $26 million in healthcare claims for organizations utilizing the Next Level Prime program in 2024 alone.

As healthcare costs continue to surge, Next Level, which operates over 45 clinics across Texas and employs over 800 staff members, faced a significant challenge. The company experienced a concerning 30% annual increase in healthcare claims, coupled with escalating pharmacy expenditures. To tackle this unsustainable financial burden, Next Level developed the Next Level Prime program, aimed at enhancing access to care while managing costs effectively.

Impact of Next Level Prime

Next Level Prime focuses on three main objectives: access improvement, chronic disease risk reduction, and cost management. One of the standout achievements of the program is its effectiveness in reducing emergency room visits. Of the more than 7,100 Prime members, many indicated they would have sought emergency care without the immediate access provided by the program. This resulted in avoided ER visits, leading to an estimated savings of $19.5 million. This proactive approach to healthcare aims to eliminate costly emergency situations before they arise.

Comprehensive Healthcare Solutions

The program not only focuses on cost reduction but also emphasizes proactive healthcare strategies and lifestyle interventions. A significant component of Next Level Prime is its weight management program, which offers personalized coaching and affordable medication alternatives. Services are priced at $189 per month for employers, significantly lower than the average cost of $1,140 for standard brand-name medications. This model is designed to provide immediate financial relief for businesses while promoting overall employee health.

Employer Satisfaction and Program Growth

Next Level Prime’s rapid growth is evidenced by its service to over 360 employers, boasting an impressive retention rate of 97%. Companies are increasingly seeking innovative solutions to address healthcare benefits and improve employee wellness. Additionally, the program is customizable, allowing employers to tailor their offerings based on individual company needs. Access can be facilitated directly by employers or through insurance brokers.

The health benefits of the program extend beyond financial savings. Healthier employees are generally more productive, experience lower rates of absenteeism, and show higher retention rates. Next Level’s commitment to employee satisfaction is reflected in its Net Promoter Score (NPS) of over 90, demonstrating a high level of contentment among program participants.

Comprehensive Services Provided

Next Level’s clinics are operational from 9 a.m. to 9 p.m., seven days a week, ensuring convenient access to urgent and primary care services. The company’s services extend beyond regular clinic hours and include partnerships with organizations for on-site clinics and occupational medicine, promoting overall workplace health.

In addition to standard healthcare services, the Houston Independent School District (HISD) has expanded its collaboration with Next Level to enhance behavioral health services and primary care for its employees. This collaboration includes 12 counseling sessions and health coaching, as well as a 24/7 telehealth line for immediate support.

Conclusion

Next Level is setting a benchmark in accessible and value-driven healthcare, addressing the challenges of rising healthcare costs while prioritizing employee wellness. Through the Next Level Prime program, the organization continues to innovate and provide solutions that benefit both employers and employees.